Substitution Policy

 

SUBSTITUTIONS
 
Orders may require a second choice in order to assure your requested delivery.
We will always endeavor to fill your order with the specific container and flowers requested; however, a substitution of a similar container or flowers may be necessary due to availability, quality or supply but value will never be compromised.
 
 
SAFE SHOPPING
 
 
Our SSL (Secure Sockets Layer) is the industry standard and among the best available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name and address so that it cannot be read over the internet. For further information on the ways we are working you protect your personal information, please read our Privacy Policy.
 
 
PRIVACY POLICY
 
 
This Privacy Policy has been to created to demonstrate our firm commitment to protecting customer privacy.
 
A Special Note About Children
 
We do not knowingly solicit data from children, nor do we knowingly market to children. We require that children under the age of 18 use this service only in conjunction with their parents or guardians.
 
Information We Collect
 
If you open an account on our site, we need your contact information including your name, e-mail address and mailing address. We use your purchase history, contact information and other registration information to send you information and to otherwise enhance your shopping experience.
 
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to identify our users’ demographics and interests so that we may better understand and serve our users.
 
“Cookies”
 
Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you do not have to reenter information you gave us on your prior visits. Most Web Browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.
 
Our Use and Disclosure of Your Information
 
We may from time to time send emails to our users announcing special promotions, changes in our services and other information we believe will be valuable to our users. If you prefer not to receive our emails, you can send us an email with the subject line “no emails”.
 
If you send us personal correspondence such as emails, or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.
 
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
 
We may occasionally share customer names and addresses with reputable vendors. You can choose not to let us share your personal information with any other vendors by sending an email to us with the subject line “don’t share my information”.
 
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may lawfully intercept or access transmissions or private communications. We can disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or if other activity that may be illegal or may expose us to illegal liability.
 
 
Security
 
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
 
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available to secure commerce transactions.
 
All user information stored on our server is stored in an encrypted format. Not withstanding these efforts, we caution you that “perfect security” does not exist on the Internet.
 
Linked Sites
 
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
 
Changes to Privacy Statement: Consent
 
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
 
Questions and Comments
 
We welcome your questions and comments about this Privacy Statement.